DESIGN THINKING DIGITAL TRANSFORMATION FINANCIAL SERVICES
An Innovative Solution
Challenge
Establishing a broader understanding of the requirements related to new ways of working in leading the digital transformation.
Kick starting the transformation with a series of strategic foresight workshops and definition of concrete missions to achieve quick wins and midterm milestones.
Training of employees in Design Thinking, Lean Start-up and Agile methodologies.
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The Solution
Developing of a global Design Thinking and Lean Start-up Toolkit.
Applying strategic foresight in developing broader vision.
Development of different scenarios and regional differentiators as part of a customized transformation program.
Executing of different webinars and trainings for different management levels and per-qualifications in Design Thinking, Lean Start-up and Agile.
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Impact
Key stakeholders in all business units were trained in appropriate tools, methods and methodologies.
Buy in from various stakeholders into the co-created vision and ambition.
Distribution of responsibilities for missions to be completed. Introducing Team of Teams methodology and gradual shift towards a more fluid