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DIGITAL GOVERNMENT TRANSFORMATION ROADMAP
Turning a New Page
Challenges
Defining, driving and implementing the Digital Transformation agenda.
Integrating key stakeholders for understanding the Digital Transformation and its influence on organizations and other stakeholders.
Solution
Embedding stakeholders into Digital Transformation.
Combining Stakeholder and Customer Journey Map to understand what customers expect in the digital age and how companies can influence them for an improved customer experience.
Highlight the exact influence of stakeholders on the Digital Transformation process.
Impact
•Facilitating deep conversations about Digital Transformation.
•Highlighting key opportunities unique to the organizations.
•Align organizations with Digital Transformation to remain competitive.
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