RE(DESIGN) OF CANDIDATE'S HR JOURNEY WITH DESIGN THINKING
An Innovative Solution
Challenge
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Establishing a new hiring experience, system and process.
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Deepen the understanding of needs regarding a future employer, their application strategies, behaviour and preferences along the job-hunting journey.
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Hiring new talents with new capabilities, mindset and different.
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The Solution
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Applying Design Thinking for improving the recruitment experience.
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Creating validated Personas, identify their needs, assess their journey.
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Re(design) recruiting process with a strong emphasize to test prototypes the relevant digital touchpoints to get a newly designed to-be journey.
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Impact
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Gained candidate knowledge and project deliverables for improving the talents acquisition journey
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Redesigning the recruitment process.
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Outlining the criteria for a new career portal and a more effective interview process.
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Increasing the effectiveness in hiring targeted talents.