RE(DESIGN) OF CANDIDATE'S HR JOURNEY WITH DESIGN THINKING 

An Innovative Solution

Challenge

  • Establishing a new hiring experience, system and process.

  • Deepen the understanding of needs regarding a future employer, their application strategies, behaviour and preferences along the job-hunting journey.

  • Hiring new talents with new capabilities, mindset and different.

The Solution

  • Applying Design Thinking for improving the recruitment experience.

  • Creating validated Personas, identify their needs, assess their journey.

  • Re(design) recruiting process with a strong emphasize to test prototypes the relevant digital touchpoints to get a newly designed to-be journey.  

Impact

  • Gained candidate knowledge and project deliverables for improving the talents acquisition journey 

  • Redesigning the recruitment process.

  • Outlining the criteria for a new career portal and a more effective interview process.

  • Increasing the effectiveness in hiring targeted talents.