Lewrick & Company

AI agents · Compliance · Integrity

Build the cockpit before you launch the AI agents.

AI agents act faster than any approval round. To keep them within their guardrails, you need what aviation has perfected over eighty years: a human in charge, a shared picture of the situation and rules that run in the system, not in a PDF.

PRIMARY FLIGHT DISPLAY · INTEGRITYLIVE
1010 IN BOUNDS
Pilot in commandHuman
Active agents3 · one picture
Guardrailsas code · active
Audit trailcomplete
74% · 21%plan to deploy AI agents · have mature governance (Deloitte 2026)
Dec 2027EU AI Act high-risk obligations, after the Digital Omnibus
22 airline captainsexaminers for the aviation authorities, on the Capitum team
90 daysfrom first picture to the first provably compliant lighthouse
D

Almost everyone uses AI. Hardly anyone can prove it operates with integrity.

Three show-of-hands questions: this is how audiences answer in our keynotes, industry after industry.

1Who already uses current AI models?Almost all
2Who achieves real efficiency gains?Some
3Who can prove compliance and integrity?Hardly anyone

Typical audience result, not a representative survey.

74% · 21%

74% of companies plan to deploy AI agents within two years. Only 21% have a mature governance model for them.

Source: Deloitte, State of AI in the Enterprise, 2026
Dec 2027

The EU AI Act high-risk obligations were postponed. The question of whether you can evidence your AI processes was not.

Digital Omnibus, agreement of Parliament and Council, June 2026
C

Four cockpit rules apply one to one to AI agents.

In the cockpit, rules protect lives. Crews make the right call under pressure because they behave in learnable ways and because everything around them makes that behaviour easy.

01 · OWNERSHIP

Pilot in command

One person is accountable. Rules are the floor, not the ceiling.

FOR AI AGENTSEvery agent and every process has a named human who is accountable.
02 · SPEAK-UP

The co-pilot calls “go-around”

Whoever sees something speaks up early, even to the captain.

FOR AI AGENTSThe agent speaks up before the error happens, not in the audit.
03 · COMPLACENCY

Never trust the autopilot blindly

Danger starts when everything looks calm.

FOR AI AGENTSChecking is a matter of design, not discipline.
04 · DECIDING

Deciding under pressure

First the picture, then the options, then the decision. Even when time is short.

FOR AI AGENTSAgents deliver facts and options. The human decides the edge cases.

Trust in AI is not a feeling. It is a system property. You can build it.

Integrity Eye of the storm Human + machine High-performanceteams Scaling integrity Resilience

The model

Integrity belongs at the centre, where human judgement and machine capability meet.

The behaviours that keep an aircraft out of trouble are the same ones that keep an organisation honest. AI agents can carry that integrity into daily work instead of parking it in a policy nobody opens.

  • 1Human and machine as one crew. Clear roles, clear handovers.
  • 2High-performance teams. Psychological safety, so mistakes surface early.
  • 3Resilience. When conditions turn, the system holds.
  • 4Scaling integrity. Beyond individual heroes, into every process.
W

From chatbot to autonomous enterprise.

Execution shifts from manual queries to collaborative agent systems. With every wave the value rises, and with it the duty to make boundaries visible and verifiable.

WAVE01

Chatbots

Assisted interaction

HUMAN EXECUTING
WAVE02

AI-augmented

Automated workflows

HUMAN IN THE LOOP
WAVE03

AI agents

Autonomous execution

AGENT EXECUTING
WAVE04

Agentic enterprise

Multi-agent ecosystems on certified data

HUMAN-LED STRATEGIC OVERSIGHT
Chatbots · CopilotsAI-powered workflowsAutonomous unitsMulti-agent systems →
S

The best compliance nudge arrives in the second the mistake is made.

Integrity grows in three stages. Try the compliance co-pilot below for yourself.

STAGE 1 · TODAY

The AI co-pilot

Nudges right in the workflow, before the mistake happens.

Human decides every case
STAGE 2 · 2026

Guardrails as code

Certified data products, rules run in the system.

Human defines the rules
STAGE 3 · 2027

Multi-agent systems

Agents check each case, live and with an audit trail.

Human is pilot in command

Skip the second stage and you will fail at the third.

LIVE-DEMO
A

Without certified data, the autonomous enterprise remains a pilot project.

Almost every company has AI pilots; few scale them. The bottleneck is rarely the model. It is data that is scattered, uncertified and legally unclear. Integrity cannot be written into a 150-page PDF. It belongs in the code.

DataThe content itself
+
CodeHow it is produced and refreshed
+
MetadataMeaning, lineage, quality
+
PolicyWho may use it for what
+
ContractService level and schema promise
=
Data productCertified, with an owner and a guarantee, ready to use
Raw dataCertified data product
AccountabilityNobody, or ITA named owner in the business
QualityUnknown until something breaksMeasured, with a service level
Legal certaintyChecked per requestPurpose and consent in the code
AccessTicket, weeksSelf-service, minutes
ReuseCopied, diverging versionsOne source, many users

Computational governance: five automatic checks on every data access

Before: request, ticket, committee, manual review, approval. Often weeks, never repeated.

Data contract

Schema, quality and service level agreed and versioned.

Schema check

Every change is checked before release.

Purpose limitation

Data usable only for approved purposes.

Pseudonymisation

Personal data masked continuously.

Audit trail

Every access logged tamper-proof.

Humans set the rules and decide the exceptions. Machines enforce them, every time.

TIER 3

Business automation and AI agents

Agents, decision services, workflows, straight-through processing

TIER 2

Governance layer as code

Policy as code, data contracts, active metadata graph, access and masking

TIER 1

Federated business domains

Each domain builds and owns its data products, for example Medical, Commercial, Supply, Finance

revFADP · GDPREU AI ActEU Data ActFINMA-RS 2023/1GxP · EU-GMP Annex 11
B

Agents check each case. The human remains pilot in command.

Prototype at a bank in Spain: a Design Thinking for AI workshop produced an ecosystem of three specialised agents for SME credit assessment. Each agent has a role, a handover and an audit trail.

HUMAN

Request

Submits the case, for example a loan application from Madrid.

AGENT 1

Extraction

Reads tax and financial documents and pulls out the facts.

AGENT 2

Compliance & risk

Checks live via API against registers and credit bureaus.

AGENT 3

Preparation

Drafts the decision memo with its reasoning.

HUMAN

Approval

Decides the edge cases and signs off.

9.6 secinstead of 3 daysPre-assessment lead time in the prototype
E

Stop counting agents. Count pictures.

From the essay “Build the Cockpit Before You Add the Agents” by Michael Lewrick.

An air traffic controller handles up to eighteen aircraft at once. A capable engineer loses track of five AI agents within two hours. The difference is not talent. It is structure.
  1. 1948 · MackworthIn pure monitoring tasks, detection drops by 10 to 15 percent within the first half hour.
  2. 1973 · Chase & SimonChess masters do not have bigger memories but bigger units. Expertise makes the chunks larger.
  3. 1983 · Bainbridge“Ironies of Automation”: the more reliable the system, the more the skill for the rare emergency withers.
  4. 2010 · Parasuraman & ManzeyAutomation complacency does not disappear with practice. Only the design of the task helps.
Read the full essay on LinkedIn →

Four moves for this quarter, ranked by leverage:

1

Count pictures, not agents

How many independent initiatives does one person touch per day? Anything above two is your real overload.

2

Build the status field

One file per initiative, filled in by every agent at every stop. Readable in thirty seconds.

state: contract under review · last_decision: routing via CH approved · open_question: clause 48 confirmed? · next_step: legal sign-off
3

Make the handover an act

Read the status field, resolve open questions, then take over explicitly, like two controllers at shift change.

4

Named review, no more than 30 minutes at a time

Whoever reviews agent output for an hour no longer reviews the second half. They sign it.

9

Don’t wait for perfect regulation. Build guardrail-ready today.

The next 90 days: from first picture to the first provably compliant lighthouse.

WEEKS 1–4

Make it visible

  • Map AI usage, including shadow AI
  • Map value streams and data
  • Pick one high-risk workflow
MILESTONETop 2 candidates and business case
WEEKS 5–8

Co-pilot and data

  • Switch on nudges in the workflow
  • First certified data product
  • Data contract and policies as code
MILESTONEGovernance and data quality live
WEEKS 9–12

Make it provable

  • Audit trail active
  • Launch an agentic workflow
  • Measure against the baseline
MILESTONELighthouse live, executive scorecard
F

From the cockpit to the boardroom. And into the code.

Leadership and technology from one source: Capitum brings the crew principles, Lewrick & Company the implementation with AI agents and data.

KEYNOTE · LEWRICK & COMPANY AND CAPITUM

The Future of Integrity: Where cockpit excellence meets agentic AI

Two perspectives on one stage: what crews get right under pressure, and how AI agents carry that integrity into daily work.

Request the keynote
PART ICockpit & compliance · Dr. Martin Weth
PART IIImplementation & agentic AI · Dr. Michael Lewrick
CLOSEQuestions, discussion, drinks
LEWRICK & COMPANY1 DAY · C-LEVEL

Executive Discovery Workshop

  • Shared ambition for automation
  • Top use cases and risk appetite
  • Maturity heatmap
LEWRICK & COMPANY3–4 WEEKS · CDO, IT, LEGAL

Regulatory Data Architecture Review

  • Gap analysis against revFADP, GDPR, AI Act and sector rules
  • Target architecture
  • Prioritised roadmap
LEWRICK & COMPANY90 DAYS · ONE DOMAIN

Enterprise Automation Pilot

  • Lighthouse data product
  • Policies as code in production
  • Live automation with scorecard
CAPITUMWORKSHOP

Cockpit excellence for leadership teams

Decision-making, compliance & integrity and high-performance culture, taught by airline captains.

CAPITUMSIMULATION LAB

Deciding under pressure, experienced

Leadership teams train crew principles in realistic scenarios.

JOINTTAILORED

Integrity by Design

Leadership and technology in one programme: crew principles plus guardrails as code.

K

The crew.

From the cockpit. Into the boardroom. Into the code.

Dr. Martin Weth, Managing Partner of Capitum Consulting

Dr. Martin Weth

Managing Partner · Capitum Consulting

25 years of experience in flight operations at international airlines and an internationally recognised executive trainer.

Capitum has its roots in technical aviation consulting. With a team of 22 airline captains, all examiners on behalf of the civil aviation authorities, Capitum is the leading provider for transferring leadership principles from the cockpit to the business world.

Dr. Michael Lewrick, Managing Director of Lewrick & Company

Dr. Michael Lewrick

Managing Director · Lewrick & Company

Expert in AI and innovation, author of “AI and Innovation” and the Design Thinking series (Wiley), Thinkers50 nominee in 2022 and 2023.

Guides regulated companies from AI pilots to scaled, provably compliant AI portfolios, with AI agents in the workflow and human-in-the-loop design.

V

The Future of Integrity in Vienna.

Keynote and exchange with Dr. Martin Weth and Dr. Michael Lewrick, November 2026. Photos from the evening will follow.

Evening event on the top floor overlooking Vienna
Vienna · Encounters
Roof terrace overlooking Vienna
Vienna · Exchange
Erste Campus building in Vienna
Vienna · Erste Campus

Contact

AI delivers energy and intelligence. Integrity is ours to build.

Those who lay the guardrails today will fly faster and safer tomorrow. In a first 60-minute conversation we work out which entry point fits your organisation.

info@lewrick.chcapitum.com